Informations for new customers

Please let us know by email who is responsible for police fines in your company and enclose a copy of that person's registration form.

This is the person to whom we will send the anonymous decrees and the requests for information on drivers.

If your own car was damaged, a damage deductible is due. The damage insurance requires a deductible of 750.--, but at least 10% of the damage to the own car.

If a third party vehicle has been damaged, this also results in a deductible for liability. Here the insurance claims the first 750.-- Euro from the opposite party's damage! The insurance company determines the "guilty" on the basis of the information given by the accident participants. If the company Taxoil is the culpable part (according to insurance), then the deductible is to be paid for the damage caused (the first 750.-- Euro of the opposite party's damage). This means: Even if you feel absolutely innocent, the company must pay - and therefore, unfortunately, you too.

The deductible is due immediately, but at the latest when picking up the repaired vehicle !!!

Example 1: You hit the curb, damage € 150.--. You pay € 150 since the damage is under the deductible limit and no opposing party is present.

Example 2: Example 2 – An unknown person damages your car and commits hit and run; You feel innocent. Damage is 1,200 .-- Euro. You pay the damage deductible at 750 .-- plus VAT.

Example 3: You are briefly distracted and hit the preceding car's rear. The damage to your car amounts to 1300.-- Euro and € 900.-- to the opposite party's car. You pay the damage deductible at € 750.-- and the liability deductible at € 750.--. Together, you pay € 1500.-- plus VAT = € 1800.--.

Example 4: You nod off momentarily and hit a streetlight. The damage to your own car is € 15,000.-- and € 2900.-- to the lightpole. You pay the damage deductible at 10% of the damage = € 1,500.-- and the liability deductible of € 750.--. Together, you pay € 2250.-- plus VAT = € 2700.--.

Important! A photo at the scene of the accident says more than many words afterwards. Also photograph your opponent's damage!

We will send you all anonymous decrees by e-mail. If you make sure that the anonymous decree is paid, and that your direct debit is not reversed, then there are no additional costs for you! However, we charge you:

1. Missing pharmacy, breakdown triangle. We equip the vehicles only once with breakdown triangle and pharmacy.
2. Consequences of mishaps, such as tire damage (curb) and flat tire (nail), stone chips on the windshield (Come right into the workshop - maybe the stone chip can be repaired, repair only € 30, -), heating failure, because a pen has fallen into it and similar.
3. Damage due to burglary under € 750, - (damage insurance deductible)
4. Wear and tear, such as worn windscreen wipers, broken lights, worn floor mats, broken seat belt, because your driver is sitting on it, instead of strapping on and similar.
5. Refueling a wrong fuel causes very big damage (high-pressure pump, injectors, etc.) and costs a flat rate of € 1,000, -. If you notice the mistake, turn off the engine (best at the gas station) !!! call. That can save money!
6. AdBlue is not included in the rental price!
   Please always refill AD BLUE on time. Do not wait until it's almost off! The display in the car is not the exactest, and so it happens that the vehicle does not start any more. Trawling into the workshop and reprogramming is unnecessary. But not for nothing!

When you take over a car, please check if there are damages. We record the damage in our books and then we both know about it. You do not need to check the tank, because with how much diesel you give the vehicle back does not matter (At least the tank should stand at ¼). We can not compensate you for a full tank either.